Delivery & Returns…

  • DELIVERY

  • Items are posted free of charge in the UK

  • Orders received after 3pm will be processed the following day.

  • Stock permitting, your order should arrive within 3 - 5 working days.

  • Personalised items are made to order and so please allow 5 - 7 days for despatch from date order is processed.

  • We despatch parcels using Royal Mail, who deliver between the hours of 8am and 6pm. We will notify you by email when your order is despatched.

In the event that an item is temporarily out of stock, we will notify you of the delay and despatch it as soon as it arrives. We will only charge you for delivery once per order.

  • RETURNS

  • If you are not completely satisfied with any item, please send it back to Beeps & Boo within 30 working days. On receipt we will refund in full (excluding postage). This does NOT include personalised items.
    Please follow the steps below:

  • Return the product(s) to us in perfect condition (unused and in their original packaging). Please send your parcel to: Beeps & Boo, Unit 1, The Garages, Market Flat Lane, Lingerfield, Knaresborough, Harrogate, HG5 9JA. Goods are returned at your own cost.

  • The delivery charge for the original order is non-refundable.


    If any items arrive damaged you must inform us within 3 days of receiving your order. Please contact us via email: hello@beepsandboo.co.uk

  • Please return the damaged item to us within 14 days of receipt following the returns procedure above. Please also let us know whether you require an exchange or refund. Your returns costs and original postage costs will also be refunded.


    We strongly recommend that you use recorded delivery or obtain a certificate of posting when you return any parcel to us. Certificates of posting are available free at the post office and will enable us to action your refund should your parcel be lost or delayed in the post. We will email you to confirm when your return or exchange has been processed. Please allow up to 21 days.

  • Sale Item:
    Please note, it is not possible to return an item bought in the sale.

  • Personalised Item: Please note, it is not possible to return an item that is personalised; unless it was damaged.